Networking computers and people

By Bob Sullivan
Morgan County Business Leader

Scott DeCoursey does a lot of networking these days—creating phone and computer systems and linking people together to grow businesses. Scott’s company, Nuance Inc., specializes in the installation of phone and computer network systems for small to mid-size businesses in Indianapolis and surrounding areas. Nuance helps growing companies replace out-of-date or inadequate systems with products that meet their current needs, leaving plenty of room to grow. “Most of my clients are businesses with between 15 and 100 employees.”

Scott’s experience with networking and cabling started fresh out of college. “I worked at a company called CadCam +, using AutoCad computers. I learned about phone systems, and in 1996 joined Lucent in their equipment division. Back then, phones and computer networks were separate systems,” Scott noted. “In today’s environment, they have come together.” Scott explained that AT&T spun off their equipment division into Lucent, which divided their products further under the brand of Avaya, where he worked in the late 90s. “The model started changing, with sales people developing relationships with contracted installers, and I decided to position myself proactively as a contractor.”

Scott started Nuance Inc. in 2001, and installs Lucent, Avaya, Allworx and other company systems. “Network sales reps aren’t generally targeting small businesses, so I can pursue that niche and select the most appropriate products from a suite of competitors, based on the best fit for the needs of my customers.”